How Rescue 365 works
Broken down, had an accident, or need a vehicle moved? Here's exactly what happens from the moment you tap "Request recovery" to the moment you're moving forward again.
- 18 min
- Avg response
- 1,200+
- Verified operators
- 24/7
- Nationwide
The journey
Six steps, start to finish
Designed so a stressful moment feels handled — every stage visible, priced and tracked.
- 01
Tell us what happened
Your registration, your location and what's wrong. Under a minute, and you can do it as a guest — no account needed.
- 02
See your price upfront
We price the real route, your vehicle and the job type. No call-out fees, no hourly meter. The price you see is the price you pay.
- 03
We find your operator
Your job goes straight to verified recovery operators near you. The moment one accepts, you get their business name and an ETA.
- 04
Track them to you
Follow your operator on a live map with a countdown, and message the driver directly from your booking page.
- 05
Recovery completed
Your vehicle is loaded, photographed for your records, and taken where you asked — home, a garage or a storage yard.
- 06
Paid once you're matched
Your card is authorised at booking and only charged when an operator accepts your job. Receipt and invoice land in your account.
Live from the roadside
Watch help close the distance
No more “they're on their way” with nothing to show for it. Your booking page becomes a live control room — operator on the map, countdown ETA, and a direct line to the driver.
- Live updates and countdown
- Message your driver in-app
- Status updates as each stage completes
On the ground
The right truck, first time
We capture the details that matter — non-rolling wheels, accident damage, access and vehicle size — so the operator who accepts arrives with the equipment your recovery actually needs.
- Flatbed, spec-lift and specialist transport
- Photo evidence recorded at collection
- Delivered home, to a garage or storage
Who turns up
Vetted professionals, not a phone book
Every operator on the network is checked before they can take work — insurance, licences, and recovery vehicle compliance, all monitored for expiry, all the time.
- Insurance and licence checks
- Rated by real customers
- Ongoing compliance monitoring
What you can count on
Verified operators only
Every partner is checked for insurance, licensing and recovery vehicle compliance before they can accept a single job.
24/7 nationwide cover
Motorway, A-road or driveway — operators are on the network around the clock, right across the UK.
Transparent pricing
One clear fare agreed before dispatch, and any change shown to you before it is applied.
Frequently asked questions
Do I need an account to book?
No. Quick Recovery works as a guest — we only need a phone number so your operator can reach you. An account keeps your vehicles, bookings and invoices in one place.
How quickly will someone arrive?
It depends on where you are and how busy the local network is, but you'll see a live ETA the moment an operator accepts, and a countdown as they approach.
What if my vehicle can't roll?
Tell us in the booking — we ask about non-rolling wheels, accident damage and access, so the right recovery vehicle is sent first time.
When am I charged?
We authorise your card when you book, and the payment is taken once an operator accepts your job. If nobody accepts, the authorisation is released and you're not charged.
Can I cancel?
Yes. Cancel from your booking page — any cancellation charge is shown before you confirm, so there are no surprises.
Need recovery now?
Live updates, verified operators, transparent pricing — and someone on the way in minutes.
Request recovery